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Are WhatsApp and FaceTime voice/video calls restricted in the UAE when using EastESIM?

Updated April 22, 2026

While EastESIM provides a robust data connection in the UAE, local regulations can affect certain VoIP (Voice over Internet Protocol) services. You'll find that messaging and voice notes on apps like WhatsApp, Telegram, and Messenger work perfectly. However, direct voice and video calls through these specific applications might be restricted or blocked by local telecommunications providers in the UAE. We recommend using alternative VoIP apps that are compliant with local regulations, or relying on traditional voice calls if your home SIM supports international roaming for calls.

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