HELP CENTER

Can I keep my physical SIM active?

Updated April 22, 2026

Yes, absolutely! With Dual SIM technology, you can easily keep your physical SIM card active right alongside your EastESIM eSIM.

Our Recommendation: We suggest configuring your Physical SIM for "Calls and SMS" (perfect for receiving 2FA codes and important calls) and EastESIM for "Mobile Data". A quick heads-up: To steer clear of costly roaming charges from your home carrier, please make sure "Data Roaming" is switched OFF for your physical SIM.

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