HELP CENTER

How do I activate my EastESIM after I have purchased it?

Updated April 22, 2026

Activating your EastESIM is a quick and simple process. Once you've purchased your plan, you'll receive an email containing a QR code. We highly recommend installing your eSIM by scanning this QR code in your phone's settings (usually under 'Mobile Data' or 'Cellular' > 'Add eSIM') while you still have a reliable Wi-Fi connection, ideally before you board your flight. The data plan itself will only become active once your device connects to one of EastESIM's partner networks upon your arrival in a country like Thailand or Indonesia, ensuring you're online as soon as you land.

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